Select your machine from the list and then click Next. Contact your computer manufacturer or network admin to troubleshoot any other network communication conflicts. For other firewalls, refer to the manufacturer's instructions. Clic k here fo r instructions on how to disable the Windows firewall. A firewall or security application may be blocking your Brother machine's communication. Your computer must be on the same network as the Brother machine. Check for these common causes of communication failure and try again:
If your machine isn't found, then your computer is not communicating with your Brother machine. Windows should locate any printer on the network. This step will prevent the computer from re-adding the generic driver, which doesn't offer full functionality of the machine. Even if your machine appears in the list, click The printer that I want isn't listed. The computer will begin searching for an available network printer.į. Click View Devices and Printers, u nder Hardware and Sound.Į. Click → ( All apps) → Windows System → Control Panel.ĭ. Make sure that your machine is connected to your network.Ĭ.
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